TMB66 Privacy Policy — Data Protection & Personal Information

Welcome to the tmb66 Privacy Policy page. This document has been carefully prepared to explain to you — as a member or visitor of our platform — how we handle your personal information with full responsibility and transparency.

Tmb66 is an online gaming platform operating in Malaysia, offering Live Casino, Slots, Sports Betting, and a variety of other digital games. In the course of delivering these high-quality services, we need to collect and process certain personal data to ensure a safe, personalised, and seamless gaming experience.

This Privacy Policy applies to all users accessing the TMB66 website at tmb66.ml, the TMB66 mobile app, and any related services we offer. By registering as a member or continuing to use our platform, you agree to the terms set out in this document.

We strongly encourage you to read this Privacy Policy carefully from start to finish. If any section is unclear, our support team is always available to assist via live chat or email.

Tmb66 collects several categories of personal data depending on the nature of your interaction with our platform. Below is a summary of the data types we collect and their purposes:

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, political views, or religious beliefs unless you voluntarily share such information with us through our communication channels.

The personal data we collect is used solely for legitimate, pre-defined purposes. TMB66 uses your data for the following purposes:

• Account management: Create and maintain your member account, process registration, and verify your identity through the required KYC process.
• Transaction processing: Process your deposits, withdrawals, and all financial transactions securely and swiftly using the payment methods supported by the platform.
• Service delivery: Grants you access to all games and features on the TMB66 platform, including Live Casino, Slots, Sports, and the VIP programme.
• Security and fraud prevention: Identify and investigate suspicious activity, protect your account from unauthorised access, and comply with anti-money laundering (AML) regulations.
• Service communications: Send important notices related to your account, security updates, transaction information, and responses to your support enquiries.
• Personalise experience: Personalise content, promotional offers, and game recommendations based on your preferences and playing habits on the platform.
• Legal compliance: Fulfil reporting obligations to relevant authorities when required by applicable law.
• Continuous improvement: Analyse platform usage patterns to improve performance, user interface, and the overall quality of TMB66 services.

We will not use your personal data for any purposes beyond those stated above without obtaining your consent first.

Tmb66 does not sell, rent, or disclose member personal data to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share your data with specific parties:

• Payment service providers: Transaction data is shared with payment providers FPX, Touch 'n Go, GrabPay, and other payment processing partners required to securely complete your transactions.
• Technology service providers: We use trusted third-party services for server infrastructure, analytics, and cybersecurity. All such providers are bound by strict confidentiality agreements.
• Legal authorities: When required by court order, regulatory directive, or applicable law, we will disclose the necessary information to the relevant parties.
• Fraud investigation: In cases of suspected fraud or financial crime, we may share relevant information with law enforcement agencies or authorised anti-fraud bodies.

Tmb66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are critical to platform operations.
• Performance Cookies: Collect information about how you use the platform — pages visited, time spent, and any errors encountered — to help us improve website performance.
• Functional Cookies: Save your preferences such as language, display settings, and game preferences so you do not need to reset them every time you log in.
• Analytical Cookies: Used to understand aggregate usage patterns for platform improvement purposes. Analytics data does not contain information that can identify you individually.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the full functionality of the TMB66 platform on your device. Continued use of our platform after a cookie notice is displayed is considered your consent to the use of cookies.

The security of your personal data is the absolute top priority for TMB66. We have implemented multiple layers of technical and organisational protection to ensure your data remains safe at all times:

• 256-bit SSL Encryption: All data communications between your device and tmb66 servers are secured using the latest TLS protocol with 256-bit encryption.
• Two-Factor Authentication (2FA): We support two-factor authentication to add an extra layer of security to your account beyond your password.
• 24/7 Monitoring: Our security systems operate around the clock to detect and respond to any suspicious or abnormal activity.
• Regular penetration testing: We conduct regular security testing by independent cybersecurity experts to identify and address any system vulnerabilities.
• Staff training: All tmb66 staff who handle personal data undergo comprehensive data protection training on a regular basis.
• Incident response procedures: We have clear procedures in place to respond to any data breach, including notifying affected parties within a reasonable timeframe.

As a tmb66 member, you have the following rights regarding your personal data held by us:

• Right to Access: You have the right to request a copy of the personal data we hold about you. This request will be processed within 14 business days.
• Right to Rectification: If your data is inaccurate or incomplete, you have the right to request a correction. You may also update your personal information directly through your account settings.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. Please note that we may need to retain certain data to fulfil legal or contractual obligations.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your data in certain situations, such as while we are verifying the accuracy of your data.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format and transfer it to another party if required.

To exercise any of the above rights, please contact our support team via live chat or email at the address listed in the footer of this website. We will verify your identity before processing any data-related request to ensure the security of your information.

Tmb66 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data is retained for as long as your account is active or as long as necessary to provide services to you.
• Financial transaction records retained for a minimum of 7 years in accordance with financial compliance and anti-money laundering legal requirements.
• Customer support communication records are retained for 3 years for reference and service improvement purposes.
• Technical and security log data is retained for 90 days for security investigation and fraud prevention purposes.
• Upon voluntary account closure, personal data will be anonymised or deleted once the minimum retention period required by law has elapsed.

When data is no longer required, we will ensure it is securely deleted or anonymised using methods recognised by the information security industry.

Tmb66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We will notify you of any material changes via:

• A clear notice on the TMB66 platform homepage.
• Email or in-account messages to all registered members.
• Update the "Last Updated" date displayed at the top of this page.

Changes will take effect 7 days after the notice is issued, unless the changes are immediately required by law. Your continued use of the TMB66 platform after the changes take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how TMB66 handles your personal data, we encourage you to contact us directly.

Our data protection team will investigate every complaint seriously and provide a full response within a reasonable timeframe. We are committed to resolving every privacy issue raised in a fair and transparent manner.

For frequently asked questions related to privacy and account security, you may also refer to our FAQ which is updated regularly. Information on responsible gaming and member protection can be found on our Responsible Gaming page.